How do phishing scams misuse fake customer support interactions to deceive victims and steal sensitive information?
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Phishing scams misuse fake customer support interactions by impersonating legitimate companies through email, phone calls, or websites. They create a sense of urgency or concern to prompt victims to disclose sensitive information such as passwords, credit card details, or personal data. By pretending to be a trusted source, scammers deceive victims into believing they need to provide information or verify account details, ultimately leading to the theft of sensitive information and potential financial loss.