How do scammers misuse fake customer service hotlines to steal financial or personal data?
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Scammers misuse fake customer service hotlines by setting up phone numbers that appear legitimate to deceive people into thinking they are contacting a genuine customer service center. Once they have individuals on the line, scammers utilize social engineering techniques to trick them into disclosing sensitive information such as personal details, account credentials, and financial data. This stolen information is then used to commit identity theft, financial fraud, or other malicious activities.