How do scammers use fake tech support calls to gain access to personal information?

Scammers often use fake tech support calls to gain access to personal or financial data through various tactics. One common method is by calling unsuspecting individuals and claiming to be from a well-known tech company or service provider. They may create a sense of urgency or panic by stating that the person’s computer has a virus or security issue that needs immediate attention.

The scammers then instruct the individual to provide remote access to their computer under the guise of fixing the supposed problem. Once they gain access, they can install malware, steal sensitive information, or even lock the victim out of their own system, demanding a ransom to regain control. Additionally, scammers may also try to trick individuals into revealing passwords, credit card details, or other personal information by posing as legitimate tech support agents.

It’s important to remember that legitimate tech companies rarely, if ever, initiate unsolicited calls for technical support. If you receive such a call, it’s best to hang up and contact the company directly using a verified phone number to confirm the legitimacy of the request.