How does digital risk protection address threats from fake customer service accounts?

Yes, digital risk protection solutions can help detect and address threats from fake customer service accounts designed to defraud or mislead customers. These solutions often use advanced algorithms to monitor social media platforms, websites, and other online sources to detect suspicious activities, including fake accounts posing as legitimate customer service representatives. Once identified, these threats can be addressed through various means such as alerting the company, blocking the accounts, or taking legal action.