What should I do if I encounter fake tech support pop-ups claiming to fix issues on my device?
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What should I do if I encounter fake tech support pop-ups claiming to fix issues on my device?
If you encounter fake tech support pop-ups claiming to fix issues on your device, you should follow these steps:
1. Do not click on any links or buttons: Avoid interacting with the pop-up or any content within it.
2. Close the pop-up: Try to close the pop-up using the X button in the corner or by using the task manager (Ctrl + Alt + Delete on Windows, Option + Command + Esc on Mac) to close the browser.
3. Do not call any numbers or provide any personal information: Scammers often ask for personal information or remote access to your device.
4. Run a full system scan: Use reputable antivirus or antimalware software to scan your device for any potential threats.
5. Clear your browser history: This can help prevent similar pop-ups from appearing in the future.
6. Consider resetting your browser settings: If the pop-ups persist, you may need to reset your browser to default settings.
7. Stay vigilant: Be cautious when browsing the internet and avoid clicking on suspicious links or ads.
If the issue persists or if you’re concerned about your device’s security, consider consulting a tech professional for further assistance.