How do scammers impersonate IT support teams to defraud employees?

Fraudsters often impersonate IT support teams to defraud employees by using tactics such as phishing emails, phone calls claiming to be IT support, or creating fake IT support websites to steal login credentials or financial information. To prevent this type of fraud, employees should be trained to recognize signs of phishing attempts, verify the identity of anyone claiming to be from IT support before providing information, and regularly update their passwords to minimize the risk of account compromise. Additionally, organizations can implement multi-factor authentication, provide ongoing cybersecurity training, and regularly communicate with employees about potential scams and fraud tactics.