How do scammers use fake tech support calls to gain access to personal information?

Scammers use fake tech support calls to gain access to personal or financial data through various tactics. They may impersonate legitimate tech support staff from well-known companies and claim that there is a problem with the victim’s computer or online account. They then convince the victim to provide access to their device or sensitive information under the guise of solving the supposed issue. Additionally, scammers may create a sense of urgency or fear to pressure the victim into sharing personal data or installing malicious software. It is important to be cautious of unsolicited tech support calls and verify the legitimacy of such requests to avoid falling victim to scams.