How does infrastructure management contribute to the optimization of customer relationship management (CRM) systems?

Infrastructure management optimizes the functionality of customer relationship management (CRM) systems by ensuring that the necessary hardware, software, and network resources are in place to support the CRM system effectively. This includes maintaining servers, databases, and other components to ensure they are scalable, reliable, and secure. Proper infrastructure management helps to enhance system performance, increase data accessibility, and improve overall efficiency in utilizing the CRM system for better customer insights and service delivery.