What steps should I take to remove a ransomware virus and decrypt affected files?
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What steps should I take to remove a ransomware virus and decrypt affected files?
1. Isolate Infected Computers: Disconnect the infected computers from the network to prevent the spread of the ransomware to other devices.
2. Identify the Ransomware: Determine the type of ransomware infection as different strains may require different decryption methods.
3. Backup Encrypted Files: Before attempting to remove the ransomware, back up encrypted files in case decryption fails.
4. Use Antivirus Software: Run a reputable antivirus or anti-malware program to scan and remove the ransomware from the infected computers.
5. Check Decryption Tools: Research online for available decryption tools specific to the ransomware strain to attempt file recovery.
6. Consult Security Experts: Reach out to cybersecurity professionals or forums for advice on decrypting the affected files.
7. Avoid Paying Ransom: Refrain from paying the ransom as it does not guarantee the safe recovery of encrypted files and supports cybercriminal activities.
8. Implement Security Measures: Enhance cybersecurity measures such as regular software updates, employee training on phishing emails, and data backup practices to prevent future infections.